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Cancellation for Workshops

Workshops have limited number of spaces.  Your space will not be secure (and may be filled) until you have paid in full for the workshop.

Your cooperation and understanding of our cancellation policy is greatly appreciated. If you have booked a place and are unable to attend a workshop for any reason, please let us know as soon as possible so that your place may be offered to someone else.

If you are pre-registered for a workshop you must cancel at least 1 week prior to the workshop to receive a full refund (a 5% admin fee will be deducted). Cancellations made up to 48 hours prior to workshop will be liable for a 25% cancellation fee. Unfortunately refunds cannot be issued for cancellations made less than 48 hours prior to the workshop.

In certain circumstances, you may be able to transfer the payment to an alternative future workshop or course. This is offered at the discretion of the event organizer. In the event that a transfer is agreed between both parties it is understood that no further refunds or tranfers will be permitted.

In the event of the cancellation of an event by the organizer (e.g. due to insufficient numbers or illness), you will receive a full refund of the course fee.   Some workshops will require a minimum number of participants to run; this is at the discretion of the course presenter.  

Unfortunately The Greenhouse cannot be held responsible for unforeseen circumstances (such as weather or transport problems) that lead to the participant being unable to attend the scheduled course or workshop.

Terms and Conditions

The Greenhouse is an educational company created by Western Herbalist and Naturopath Leesa Caldwell.  The Tea blends are formulated by Oak Tree Herbal Clinic with herbs traditionally used for different ailments, however, it is always recommended to see your primary health care practitioner if you have a secific conditions you are treating.  If you want to see a Herbalist/Naturopath please make an appointment to see Leesa herbalist_naturopath at Oak Tree Herbal Clinic (our sister company).  Information provided on this site is not to be sed as medicial advice, rather informational purposes only.  The Greenhouse is not responsible for you health.

Oak Tree Herbal Clinic Teas

Where possible Australian certified Organic herbs are sourcced and used in our herbal tea blends, unfortunately, not all herbs are Certified Organicdue to availability.  We will attempt to grow as many of our herbs needed on our 5 Acre property at Gabbadah, but because of conditions, some herbs are not able to be grown in our harsh climate.


We post all our orders out via Australia Post.  Cost of postage will be included on your invoice that is sent to you when you place an order.  We only deliver Australia Wide.  Not International deliveries will be taken.

Product Disclaimer

Oak Tree Herbal Teas

Whilst every attempt is made to obtain the best quality of ingredients for our produccts, depending on availablilty there may be some variations.  We cannot promise every tea will be the same and some blends may vary due to what is available and what is in season at the time of sale.  Our best care is taken to ensure consistency. 

We aim to support the body with therapeutic blends, and sometimes certain blends might not taste as good as you would like.  We recommend adding a bit more water to make the tea weaker or add some honey to give your tea a sweeter taste.  No refund or exchange will be given based on dislike of the blends.


At The Greenhouse we do not diagnose disease or illness.  The information provided on this site is not meant to substitute for any medical advice or diagnosis provided by your medical physician or any other medical professional.  Do not use this information to diagnose, treat or cure any illness or health condition.  We offer programs to assist in your helath journey, after you have had adcice from your doctor or specialist.  We make no healing claims about any of the products offered on this website, only traditional uses that have been used for centuries.  If you suspect that you have a medical problem, contact your physician or healthcare provider, or make an appointment to see our Herbalist/Naturopath herbalist_naturopath

The Greenhouse assumes no liability for any injury or adverse effects caused by misuse and/or use of the information or products on the website if you have any reaction or medical complaints we recommend cease drinking and seek medical advice.

Privacy of Information

Any information shared at The Greenhouse is 100% confidential and your personal details will not be disclosed.  However, we reserve the right to disclose your information as required by the law and to use your information to protect our rights in any legal proceedings.

Payment and Security

Payment is made via PayPal, direct debit or credit card details over the phone.  None of your payment information is stored on our site.


The Greenhouse is not liable for any loss, damage, cost or expense incurred in or arising by any person relying on the information on this website or on any websites linked to this website.

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